Privacy Policy
Privacy Policy – Matjarnokhba
At Matjarnokhba, we are committed to protecting your privacy and ensuring the security of your personal data while you use our website and services. This policy explains how we collect, use, store, and share your information, as well as your rights and how to exercise them.
1. Quick Summary
We collect only the necessary personal information to provide a safe and seamless service.
Data is used for order processing, identity verification, and improving your shopping experience.
We do not sell your information to any third party and only share it when necessary (e.g., payment processors or shipping companies).
We are committed to protecting your data in accordance with applicable local and international laws.
2. Information We Collect
Contact Information: Full name, email, phone number, shipping and billing address.
Payment Information: Payment card and financial account details, securely processed through trusted providers.
Identity Documents: We may request an ID card, passport, or driver’s license, along with a selfie, only if there is suspicion or a need to verify the customer.
Usage Data: IP address, device type, and activity on our site to improve performance and security.
3. How We Use Your Data
We use your data for multiple purposes, including:
Processing orders, payments, and shipping products.
Verifying identity and preventing fraud, using tools such as Stripe Identity when necessary.
Enhancing your shopping experience and personalizing products and offers.
Communicating with you regarding orders, inquiries, or updates.
Complying with local and international laws, including tax requirements.
4. Sharing Data with Third Parties
We may share your information only with parties necessary to provide our services:
Payment service providers for secure payment processing.
Shipping companies to deliver products.
Legal authorities when required by law or official request.
Note: We never sell your data to any third party under any circumstances.
5. Your Rights
You have the right to:
Access your personal data and request a copy.
Correct or update your data if it is inaccurate.
Request deletion of your data when it is no longer legally or commercially necessary.
Object to the use of your data for direct marketing.
Withdraw consent for data processing at any time.
6. Data Retention
We retain personal data only as long as necessary to achieve the purposes outlined above.
Identity documents and selfies are deleted once verification is complete and are not stored longer than necessary.
Financial records may be retained for longer periods in accordance with legal and tax requirements.
7. Data Security
We use advanced encryption (SSL) to protect your information during transmission.
Our internal systems are secured and continuously updated to prevent breaches and fraud.
Access to personal data is limited to authorized personnel only.
8. Updates to This Privacy Policy
We may update this policy from time to time to reflect operational, legal, or regulatory changes.
Any changes will be posted on this page with the date of the latest update.
For significant changes, we may notify you via email or a site notice.
9. Contact Us
For any questions or concerns regarding this privacy policy or your rights:
📧 Email: info@matjarnokhba.com